Cancellation and Refund Policy

Cancellation:
1- The customer can cancel the product he purchased and recover the money either for his dissatisfaction with him or for any other reason unconditionally within 24 hours from the date of the order, after which it will be considered irrevocable.
2- The customer has the right to cancel the order and refund the money when the commodity is 14 days late from the estimated date of arrival, and the customer is excluded from receiving it from his local mail.
3- Refund is made within 30 days of its approval.

We offer a full money back guarantee for all purchases made on our site, according to the following:
Cases in which the customer is entitled to a refund and a refund:
1- When the actual commodity description does not match the description stated in the application, bearing in mind that the images on the site may be symbolic only.
2- When there is a factory defect in the commodity, and this must be proven by photographing it and sending the pictures to us.

Conditions and mechanism for commodity return and refund:
1- The item is returned to our address within seven days from the date it reaches the customer.
2- We do not bear the shipping costs.
3- Once the item is returned, it will be checked, and after approval it will be reported to you and the amount returned to the customer within 30 days of the return of the item to our address.
4- Return the item in its original condition without using it.
5- Although we usually do not provide personal and health care supplies, underwear, gift cards and software, in the event that this is done, they are not subject to a refund system.
6- We recommend dealing with shipping services that give a tracking number to ensure arrival and confirmation.
7- When the customer purchases an unauthorized commodity in his country, we are not responsible for confiscating it or not reaching it.